Frequently Asked Questions
Find answers to common questions about our cozy collections
How do I know which size to order?
We provide a detailed size guide on every product page. If you are between sizes, we recommend sizing up for a more relaxed, cozy fit.
What materials do you use in your clothing?
We prioritize comfort and quality, using premium blends of organic cotton, recycled polyester, and ultra-soft fleece.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. Please contact us within 1 hour of placement to request any changes.
How should I care for my Just Cozy items?
To maintain softness, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat or air drying.
Do you restock items that are sold out?
We frequently restock our core collection. You can sign up for 'Back in Stock' notifications on the specific product page.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping rates and delivery times vary by location.